Question 1

How long does production take?

Accepted Answer

Standard production time is 7-10 working days after design approval. For rush orders, please contact our team immediately.

Question 2

Can I see a prototype before mass production?

Accepted Answer

Yes, for orders above 50 units, we provide a physical sample for approval. For smaller orders, we provide a high-resolution 3D digital rendering.

Question 3

What materials do you use?

Accepted Answer

We source only the finest materials including optical crystal, solid walnut and mahogany, premium acrylic, and genuine leather.

Question 4

Do you offer design services?

Accepted Answer

Absolutely. Our in-house design team will work with you to create a unique concept that aligns with your brand identity.

Question 5

What is the minimum order quantity (MOQ)?

Accepted Answer

For most bespoke items, we have a minimum order of 10 pieces. However, for exclusive premium plaques, single piece orders are accepted.

Pertanyaan Umum